Office Policies
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Payment
Payment for psychological evaluations is made on a payment schedule which is outlined on the fees page.
Payment for therapy and consultation sessions is due in full at the time services are rendered.
Payment can be made with cash, check, or a valid credit card.
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Booking
For all services, a valid credit credit card will be required to book and hold your spot.
Some services also require a deposit at the time of booking; that information will be listed in the description if it applies.
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Insurance
Please note that we do not work directly with insurance.
If you request it, we will provide a superbill (a type of health insurance-specific invoice), which you may submit to your insurance to receive whatever out of network reimbursement you are eligible for.
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Need-Based Fee Reduction
Fee reductions may be available based on financial need.
If you believe you may qualify for a need-based fee reduction, please include that information in your email and Matt will discuss your situation with you to determine if you do meet criteria for a fee reduction.
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Cancellation
For psychological evaluations, our cancellation policy is seven (7) days.
For therapy and consultation sessions, our cancellation policy is one (1) business day (minimum 24 hours; business days are Monday through Friday).
If you cancel with less than the required amount of notice (“late cancellation”), you will be charged the full fee for the session you missed.
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Reschedules
Reschedules for sessions cancelled before the minimum required time will be offered based on Matt’s availability.
No-charge reschedules for late cancellations/no-shows may be offered at Matt’s discretion, based on his availability and the client’s individual circumstances.